Small & Medium Business Solutions
Avaya IP Office
Avaya IP Office is an intelligent communications solution specially designed to meet the communications challenges facing small and midsized businesses. Intelligent Communications for small and midsized businesses addresses basic telephony needs, leverages built-in convergence capabilities, and capitalizes on the robust unified applications to deliver intelligence to users and customers. IP Office provides solutions that simplify processes, streamline information exchange within systems to create simple and prosperous experiences for all.
The Avaya IP Office is a highly modular system designed to specifically meet the needs of home offices, standalone businesses, and networked branch and head offices for small and midsize businesses. Built on Avaya latest advancements in converged voice and data technology, small to midsized businesses can benefit from many of the advantages sophisticated communications deliver to their operations. IP Office supports a wide range of telephones but the 5400 series Digital phones and the 5600 series IP phones have been specifically designed to work with IP Office and provide small and midsized businesses with a choice of solutions to meet business efficiency and customer service requirements.
- Total voice and data communication solution for small and mid-sized businesses
- Functions as a traditional phone system or an IP Telephony Server
- Supports both single locations and multi-site networks
- Basic call center and voice messaging capabilities are built-in
- Scalable as business needs grow
- Protects current investments in communications
- SIP Trunks
- Hot Desking
- Soft Console
IP Telephony & TDM Systems
- Converged Conferencing
- Unified Messaging
- Unified Communications
- Communication Manager
- Contact Center
Avaya Aura is a breakthrough in business communications — a unified communications platform that enables on-demand collaboration and customer service — faster, with less complexity and at lower cost — anywhere in the world. Avaya Aura brings together award-winning Avaya real-time communications performance and reliability with a revolutionary, enterprise-wide SIP architecture, plus the instant detection of each user’s presence across devices and applications.
Communications applications and services are implemented once and made available across the business. Simpler deployment and streamlined provisioning, plus leaner hardware and enterprise-wide dial plans, all drive down costs and complexity. And Avaya Aura is easy to acquire with three pre-packaged software editions, each one based on simple, per user licensing.
Avaya Aura redefines and simplifies existing voice and video communications architectures — including multi-vendor networks — delivering a new value equation in business communications: more capabilities with less cost and complexity.
A milestone for Avaya and business communications broadly, Avaya Aura goes beyond existing telephony and data communications networks and introduces a platform that unifies all forms of communication (voice, messaging, e-mail, voice mail, and more), without sacrificing any of the resiliency, security and performance that Avaya communications systems have always been known for.
Siemens/Rolm Refurbished Systems & Telephones
Sof-Tech provides design and support for Siemens/Rolm equipment.
- Model 10
- Model 40
- Model 50
- Model 70
CallXpress Unified Communications
- Call Processing
- Unified Messaging
Need to Replace Your Legacy Octel, Centigram, Meridian Mail, INTUITY AUDIX Voicemail System?
CallXpress is designed to facilitate and simplify your migration from a legacy voicemail system to next generation Unified Communications. AVST provides the most comprehensive collection of voicemail and call processing features, emulating popular first generation voicemail interfaces to minimize user training and easily integrates into your organization’s existing telephony infrastructure. With nearly 30 years building communication applications, AVST has helped thousands of companies replace their first-generation voicemail system.
CallXpress Unified Messaging
Discover the Four Flavors of Unified Messaging for Microsoft Outlook, Lotus Notes, and More
AVST is leading the evolution of Unified Messaging. Some companies seek to be pioneers. Others strive to be the best. AVST can lay claim to both. CallXpress is the most flexible platform in the market delivering all four Unified Messaging architectures. Flexibility isn’t the only advantage CallXpress brings. It also promotes enterprise mobility and efficiency by allowing workers to stay connected to the office 24×7, with key features including: single access to all messages from any device (fixed-line or mobile phone, e-mail client, or web browser), find-me/follow-me, message notification, speech-based access to messages, text-to-speech, voicemail-to-text and more. The end result: A more efficient, more productive, more successful organization.