Service Options

Comprehensive Maintenance

Sof-Tech Maintenance Company offers Comprehensive Maintenance on Siemens/Rolm, Avaya, and AVST Systems.
24x7x365.

Sof-Tech can cover all components of your system, including Telephones, Servers and Adjunct Equipment or only those components that you want covered. We ensure your operations can resume business immediately by stocking spare parts that are tested prior to warehousing and keeping a secured backup of your systems at our facility.

Time & Material

Sof-Tech can provide service on a time and material basis with the purchase of a block of hours for those companies who have their own support staff.

Training

  • Sof-Tech provides training on all of the systems we sell, both end-user and administrative. We also provide the following training:
  • Call Center Supervisor
  • Call Center Agent
  • Train the Trainer